Voice over Internet Protocol (VoIP) has long helped businesses cut costs, but with artificial intelligence (AI) now in the mix, the focus is shifting to smarter, more adaptive communication. Learn how features such as intelligent call analysis, virtual assistants, and real-time translation are redefining how companies interact with customers and teams. Here’s how AI is […]
It’s easy to fall into the trap of thinking that once your data is in the cloud, it’s safe forever. The scalability and convenience of modern cloud computing often mask a harsh reality: servers fail, humans make mistakes, and cyberattacks happen. History is filled with examples of companies that trusted the cloud implicitly, only to […]
With cyberthreats escalating and major breaches costing billions, many organizations are embracing the zero trust approach, a holistic methodology that assumes compromise and requires constant verification across all devices and applications. This guide lists the practical, actionable steps security leaders must take to move beyond initial pilots and effectively implement a comprehensive zero trust architecture […]
There was a time when advanced phone systems were only something large corporations could afford. But that’s no longer the case. VoIP has evolved into an accessible, affordable communication solution for businesses of all sizes, especially smaller ones. In this article, we explore how small businesses can use VoIP to cut costs, increase flexibility, and […]
Imagine a customer walks up to your physical store in the middle of the afternoon, tries the door, and finds it locked. Frustrated, they head straight to your competitor. The same thing happens when your website goes down. Customers won’t wait around for a page to load, and that potential sale disappears in seconds. You […]
The holiday season brings a surge of shoppers and increased sales, making it one of the most lucrative times of the year for retailers. At the same time, this spike in activity also draws the attention of hackers looking to exploit busy stores and distracted staff. From digital heists to scams targeting both staff and […]
Voice over Internet Protocol (VoIP) apps such as WhatsApp, FaceTime, and Zoom offer seamless communication with just a few taps. But they don’t always work as expected, especially on public Wi-Fi and restricted networks. If your calls keep dropping or won’t connect at all, a virtual private network (VPN) could be the missing piece. Why […]
Artificial intelligence (AI) has become essential for modern business. Cloud AI makes it accessible and scalable, eliminating the need for dedicated infrastructure or advanced expertise. Whether you’re a startup or an enterprise, it accelerates growth and innovation without large upfront costs. This article explores how cloud AI works and helps businesses. What is cloud AI? […]
The cloud should be a secure place for business data, but cloud misconfigurations and lax security practices often leave the door wide open for cybercriminals. This article explores how to close those gaps. Why cloud security continues to fail A recent report by the cloud security firm Tenable highlights an alarming trend: 74% of companies […]
Voice over Internet Protocol (VoIP) has become the backbone of modern business communication, handling everything from video conferences to critical customer support. Unfortunately, cybercriminals are relentlessly developing sophisticated methods to exploit VoIP’s vulnerabilities. Keep your essential communication channels safe by implementing these six must-have security measures. Enable multifactor authentication (MFA) Strong passwords alone can’t protect […]
