Though fileless malware has been around much longer, it only became a mainstream method of cyberattack in 2017. With fileless malware, cybercriminals are able to use legitimate tools and services, such as existing software, applications, and authorized protocols, to carry out malicious activities like unauthorized data retrieval or data damage. Left unchecked, these types of […]

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use […]

Each of the original types of cloud infrastructure — public and private — comes with their own sets of pros and cons. Fortunately for resource-strapped small- and medium-sized businesses (SMBs), they don’t need to conduct trial and error to see which one is best for them — they can simply reach a happy medium with […]

Modern web browsers and password managers come with a feature called password autofill. This helps users store and automatically use their account credentials to access websites and other applications. While password autofill is convenient, it comes with security risks. Why password autofill is so dangerous Modern web browsers and password managers have a feature that […]

If you’re looking for a way to connect your remote or hybrid team, you can’t go wrong with Microsoft Teams and Google Meet, two of the most popular digital communication platforms today. Each offers a robust set of features that make communication among colleagues, as well as with clients and business partners, easier and more […]

If you see ads on your social media newsfeed that are suspiciously attuned to your preferences, it’s likely because your online activities are being tracked and analyzed by market researchers. These researchers likely get their data from the websites you visit as you surf the internet. If you want to stop third parties from collecting […]

In a world where the internet plays such a crucial role in any and all businesses, it can be hard to imagine a time when employers didn’t place as much emphasis on monitoring their workers’ online activities. Today, many managers and team leaders feel the need to keep an eye on what their employees do […]

Gone are the days when companies had to spend a lot of money on long-distance phone calls to clients and partners. Thanks to Voice over Internet Protocol (VoIP), you can now place and receive calls for free or a minimal fee. In this blog, we will tackle the different VoIP services to help you choose […]

The COVID-19 pandemic accelerated the digital transformation of businesses across sectors, including eCommerce. By adopting tools powered by artificial intelligence (AI), in particular, e-tailers were able to cope with the sudden spike in online sales during the height of the pandemic and even expand their businesses. In this article, we discuss how AI can help […]

Cybercriminals are always devising ways to attack both individuals and businesses inconspicuously. This helps them avoid detection, which buys them time to infiltrate a system and take hold of information they can leverage for a bigger attack. One way crooks do this is through distributed spam distraction (DSD) schemes. What is DSD? DSD is a […]