Your managed services provider may have your business communications covered, but knowing a thing or two about Voice over Internet Protocol (VoIP) will help you understand what VoIP solution best fits your business. What are your choices? Which one is better? Read on to learn more about VoIP. What are proprietary systems? When most companies […]
Open-source or proprietary VoIP: Which one is for you?
Does private browsing secure your data?
If you’re getting targeted with surprisingly relevant ads, there’s a chance your internet activity is being tracked and analyzed by market researchers. While this doesn’t bother most people, private browsing mode can offer you some protection against online marketers and data thieves. What is private browsing? Your web browser — whether it be Chrome, Edge, […]
Should you monitor your employees’ online activities?
To monitor or not to monitor — that is the question. Employee monitoring is a touchy subject. If you’ve ever considered it, then you may ask yourself if it is a good idea for an employer to check on their staff’s online activities. Below are the pros and cons of employee monitoring, and some helpful […]
Why your business should record calls
Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]
Why does HTTPS matter?
Almost everyone in the world browses the internet every day. People look up information, shop, chat with friends, or just pass the time by surfing the web. Internet browsing has become second nature to us that we often forget one thing: checking our address bar for an “S” after the “HTTP” prefix. HTTPS encryption The […]
Watch out for this Android malware
Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]
VoLTE: What is it, and how different is it from VoIP?
Voice over Internet Protocol (VoIP) is a must for today’s businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there’s a new […]
Why you need the cloud in the middle of COVID-19
With the COVID-19 lockdowns forcing most economic sectors to slow down, cloud technology can help your business survive and remain competitive. More specifically, you can cut costs and increase operational efficiency using the cloud. Ensuring continuity and efficiency with the cloud The need to stay at home and practice social distancing have changed the way […]
How to protect your business printers from hackers
Organizations spend resources on keeping their technology and devices secure, but they often overlook one crucial piece of hardware: printers. Printers, just like computers and Wi-Fi networks, can be an entry point for hackers and a gateway to your business’s sensitive information. Here’s what you need to know about keeping your printers secure. What makes […]
Why you should consider softphones over desk phones
Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones. Anytime, anywhere […]